Q: Do you ship internationally?
A: Yes. However, we do have jewelers located throughout the world that may carry the item that you are looking for. Please visit our "Authorized Jewelers" page and see if we have a jeweler in your city/country before contacting us to place an order.
Q: Can any piece of jewelry be made in white gold, if pictured in yellow gold, or made in yellow gold, if pictured in white gold?
A: Yes. We can make just about any item in either white or yellow gold if it is not originally made in the color that you want. Please contact us via e-mail, telephone (1.212.935.1960) or fax (1.212.759.8294) to find out if the item you want to order is made in the color of gold that you want and is in stock. There is an additional $100 charge for this special order if an item is not made in the color of gold that you desire.
Q: What is the best and safest way to clean my baby shoe?
A: Clean your baby shoe with a toothbrush, soap and water.
Q: What happens if the enamel changes color over time?
A: We will replace it for a nominal fee of $150.
Q: Can I have my jewelry engraved?
A: Yes. The cost is $35.