Contact Us FAQ

Before contacting Aaron Basha with your questions, please view our most frequently asked questions below. If you do not find your question below, or would like to send us a comment, please click here to find out how to contact us.

Q: Do you ship Internationally?
A: Yes, we do.  It is best to email us directly with your request. Every country has different customs and duty policies, and shipping prices depend on the shipping zone, insurance, and value. We would be happy to help you with your international shipping needs by emailing us at or calling us at 1 (212) 644-1970

Q: Can any piece of jewelry be made in white gold, if pictured in yellow gold, or made in yellow gold, if pictured in white gold?

A: Yes. We can make just about any item in either white or yellow gold if it is not originally made in the color that you want. Please contact us via e-mail or telephone 1 (212) 644-1970 to check availability. There is an additional $200 charge for a special order.

Q: What is the best and safest way to clean my baby shoe?
A: Using a soft toothbrush, gently brush your jewelry with warm water and a mild liquid soap.  Rinse and dry with a soft cloth.

Q:  How do I care for my Aaron Basha Jewelry?
:  As enamel is a sensitive material, prolonged exposure to environmental conditions may fade or discolor the enamel. Please keep enamel away from detergents, chlorine, perfume, soap, ultrasonic and liquid jewelry cleaners.  All items are subject to evaluation and inspection from our repair specialists.  Fees vary by item.

Q: Can I have my jewelry engraved?
A: Yes. The cost is $50.